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Omni Risk Mgmt E‑Newsletter

January / February, 2006

 

Happy Holidays to all!                                                                                                       Volume 1, Number 1

In This Issue

á   Commercial Lines

á   Personal Lines

á   Surety Bonds

á   Life & Health

á   Construction News

Insurance Industry Links

Lines Of Business

Commercial Lines  

 

Tara Pattona

Tara@omni-risk.com

 

Christine Schuller Chris@omni-risk.com        

 

Adam Stone  

Adam@omni-risk.com

 

Gina Di Paoloa

Gina@omni-risk.com

 

Tom Weigand

Tom@omni-risk.com

 

Teressa Richardson

Teressa@omni-risk.com

 

Personal Lines                    

 

Patricia Micari

Pat@omni-risk.com

 

Joe Schepis

Joe@omni-risk.com

 

Mechelle Diaz

Mechelled@omni-risk.com

 

Surety                                  

Jennifer Spadaro Jen@omni-risk.com

 

 

 

Life & Health                       

 

Joe Schepis

Joe@omni-risk.com

 

 

 

Claims                                   

Debbie Oggeri        

Debbie@omni-risk.com

 

Accounting              

Maria Salvo

Maria@omni-risk.com

 

Administration

Natalie Perry 

Natalie@omni-risk.com

 

Candace Strasser

Candace@omni-risk.com

 

 

 

 

 

Commercial Lines

FBI: 90% of Organizations Face Computer Attack; 64% Incur Financial Loss

The FBI reports that 9 out of 10 organizations in the country are victims of some sort of computer security incident, and one-fifth are hit more than 20 times a year.Almost two-thirds suffer financial loss as a result of the cyber incidents.The 2005 FBI Computer Crime Survey is based on responses from a cross-section of more than 2,000 public and private organizations. Among its findings:

Frequency of attacks. Nearly nine out of 10 organizations experienced computer security incidents in a year's time; 20% of them indicated they had experienced 20 or more attacks.

Types of attacks. Viruses (83.7%) and spyware (79.5%) headed the list. More than one in five organizations said they experienced port scans and network or data sabotage.

Financial impact. Over 64% of the respondents incurred a loss. Viruses and worms cost the most, accounting for $12 million of the $32 million in total losses.

Sources of the attacks. They came from 36 different countries. The U.S. (26.1%) and China (23.9%) were the source of over half of the intrusion attempts, though masking technologies make it difficult to get an accurate reading.

Defenses. Most said they installed new security updates and software following incidents, but advanced security techniques such as biometrics (4%) and smart cards (7%) were used infrequently. In addition, 44% reported intrusions from within their own organizations, suggesting the need for strong internal controls.

Reporting. Just 9% said they reported incidents to law enforcement, believing the infractions were not illegal or that there was little law enforcement could or would do. Of those reporting, however, 91% were satisfied with law enforcement's response. And 81% said they'd report future incidents to the FBI or other law enforcement agencies. Many also said they were unaware of InfraGard, a joint FBI/private sector initiative that battles computer crimes and other threats through information sharing.

Bruce Verduyn, a special agent in Houston's Cyber Squad, which administered the survey, said that this new survey differs from the annual CSI/FBI Computer Crime and Security Survey conducted by the Computer Security Institute and the FBI. "We surveyed about three times as many organizations and focused more on new technologies, where attacks originated, and how organizations responded," he said.

Agent Verduyn believes the survey is a clear sign of the urgent need for vigilance against both internal and external cyber assaults.

Frank Abagnale, security consultant and subject of the movie "Catch Me If You Can," echoed those comments, saying: "Every company, both large and small, should study this survey and use the data as the basis for making changes. Those who ignore it do so at their peril."

 

 

HOW AND WHY TO AVOID INSURANCE LOSSES AND CLAIMS WITH SPECIAL ATTENTION TO THE PERILS OF WINTER

 

In today's insurance market, smart insurance buyers and smart consumers are putting more emphasis on preventing losses in the first place, and minimizing the severity of any losses that cannot be avoided. That's important for a number of reasons. First, by striving to prevent loss you may be avoiding accidents that can lead to death, injury and property damage. Second, by preventing loss you can save money, as even the best insurance policy does not pay for all of your losses and doesn't even attempt to compensate for the inevitable disruption and inconvenience associated with losses. Third, by preventing losses you escape the deductible burden, which falls on the policyholder. Fourth, by preventing loss, you can avoid submitting claims to the insurance company. That's an important plus as each claim submitted makes more likely your non-renewal and may assure difficulty when trying to place insurance with another company.

 

With winter coming up, this is the perfect time to take loss prevention steps which can help you avoid submitting claims under your homeowners policy, and which can also more importantly prevent death, injury, and loss of property.

 

Here are some steps most homeowners should be taking right now:

 

CHECK HEATING SYSTEM. The Insurance Information Institute (III) recommends that you check your furnaces, boilers and chimneys once a year. That can be an important step in preventing fire, smoke damage and carbon monoxide poisoning. While you're at it install a carbon monoxide detector, an essential safety measure for any home with a furnace or other potential generator of death by carbon monoxide. Also be sure you have smoke detectors in every bedroom, in the halls outside of each bedroom, and on every floor. Make sure they're working.

 

CONSIDER INSTALLING A CENTRAL STATION ALARM SYSTEM. This step is one of the most important you can take in preventing loss. A central station alarm can provide protection when you're not there, perhaps making it possible to catch a fire or other peril before it is out of control. Furthermore, a central station system can be designed to assure you'll hear the alarm in every room, regardless of which detector picks up the sign of trouble. I'd recommend a burglar alarm, smoke and heat detectors, a carbon monoxide detector, a water-rise detector (which can pick up flooding in the basement), and a freeze detector (to alarm when the temperature starts dropping to dangerous levels, likely to lead to freezing).

 

CLEAN AND CHECK THE GUTTERS. If you're gutters aren't working, water can back up in them when ice and snow starts to melt. That can lead to ice damming, which forces water to back up through the roof into the house. Ice damming claims can lead to extensive damage immediately and complications later on such as mold. Devices to keep leaves and other debris out of gutters are now designed so they actually work, something that was not always the case. While you're checking on your gutters, make sure your grounds have the right slope to carry water away from the foundation. That is important to prevent leaky basements, and to help minimize the possibility of termites.

 

INSULATE PROPERLY. The Insurance Information Institute says if too much heat escapes through the roof, it can cause ice and snow to melt and then refreeze. That in turn causes more build-up of snow and ice. This cycle can cause roof collapse and can contribute to ice damming. According to the III, the attic should be five to ten degrees warmer than the outside air. In addition, proper insulation of crawl spaces and basements helps prevent pipes from freezing.

 

MAINTAIN MINIMUM HOUSE TEMPERATURE. The III says that unless a home is kept at least 65 degrees, there's a danger of pipes in walls (where the temperature is lower than that of the house) freezing.

 

KEEP TREES IN SHAPE. Winter winds and storm can bring down branches and even trees. So it makes sense to keep them pruned and trimmed in order to avoid injury to people and surrounding property. This also can help avoid injury to the trees themselves.

 

KNOW YOUR PLUMBING. The III recommends knowing where your pipes are and where your water shut-off valve is. In the event of a burst or leaking pipe you want to take action immediately. The III says if your pipes do freeze, shut down the water system immediately to minimize damage.

 

KNOW OTHER EMERGENCY SHUT-OFF LEVERS. An oil heating system should have an emergency shut-off button, usually located at the top of the basement stairs. If you don't have one, get one installed. Everyone should know where it is and what to do in the event of a problem with the heating system. Different parts of the plumbing system may also have shut-off levers.

 

TAKE SPECIAL CAUTION WITH PORTABLE HEATERS. Among the most hazardous of home appliances and equipment are portable heaters. Make sure they are in good shape and are properly used and maintained. Read owners manuals and follow recommended precautions. For example, keep them away from curtains and other possible sources of ignition.

PROPERLY MAINTAIN STAIRS AND HANDRAILS
. These can be especially dangerous when covered with ice and snow. So make sure they are in good shape at all times. Many safety experts recommend double handrails both inside and out. Try to have all snow cleared as soon as possible to avoid slips and falls.

TAKE SPECIAL PRECAUTIONS IF HOUSE IS UNOCCUPIED FOR EXTENDED PERIOD.
One such precaution is to have the water system drained by a professional. This will help avoid freezing and burst pipes. If a home is unoccupied, take the standard precautions to make sure someone is periodically checking on it in case problems develop in your absence.

DRAIN OUTSIDE WATER FAUCETS BEFORE ADVENT OF FREEZING WEATHER. If you have hose faucets on the outside of your house, make sure to drain them and shut the inside valve before freezing weather comes. It's also a good idea to disconnect, drain and store outside hoses.

 

STAY ON TOP OF HOUSE MAINTENANCE. If it's broke, fix it and fix it right away. Keep your home in good condition, and you'll avoid problems and insurance claims. For example, Jeanne Salvatore of the III says that many of the expensive and sometime disastrous mold claims might have been eliminated by good maintenance and quickly fixing leaks and other water

 

Surety Bonds

Retainage—It Gets the Job Done

 

Retainage has been required on virtually all construction contracts for over one hundred years. Recently, interest groups representing contractors and subcontractors have sought legislation to prevent owners on public and private jobs from including a retainage provision in their contracts.

 

Retainage—What is It?

 

Retainage is the withholding of a portion of each progress payment earned by a contractor or subcontractor until a construction project is complete. Retainage is calculated as a percentage of each progress payment, typically 5% to 10% of the payment. It is routinely called for in both private and public construction contracts. On public projects, state laws often require the use of retainage and specify the amount and the conditions for releasing it. Otherwise, retainage is governed by contract. Construction contracts between the general contractor and subcontractors normally also contain retainage provisions.

 

The Benefits of Retainage to Owners

¥ It Provides a Strong Financial Incentive to Complete a Project---Withholding retainage gives the contractor an economic incentive to stay on the job, work until completion, and correct any remaining details. Near the end of a project, without retainage the contractor may find that it will cost more to complete the work than the remaining contract funds. The retainage is only a small percentage of the payments made to the contractor as the work progresses, but by the end of the job it provides a strong economic incentive to complete the project.

 

¥ It Provides Readily Available Funds to Remedy a Default—If a general contractor fails to complete a project, retainage provides an immediate source of funds for the owner to use to cure the performance default, particularly if it occurs at the latter stages of the project. Subcontractors and suppliers also benefit because retainage can be used to pay them if the contractor defaults.

 

What Arguments Are Asserted by Those Opposed to Retainage?

 

¥ Does it Increase the Costs of Construction?--If bids on construction projects include a factor for retainage as a cost of doing business, the total cost arguably could be higher. Elimination of retainage, however, will generate new costs for owners. Without retainage, one of the owner's best ways to assure contract compliance will be lost, and owners will often find themselves in theText Box: situation where the cost to complete the work is more that the remaining payments to be made under the contract. Elimination of the benefits of retainage is not the answer.

¥
Does Delay in Releasing Retainage Create Financial Burdens?--"Project completion" can be an elusive term. With many different stakeholders at various levels, a construction project is a complex process. Sometimes public owners are delinquent in the final acceptance of projects, causing a delay in release and receipt of retainage. Subcontractors may not receive their final payments until after the owner releases the general contractor's retainage. While delays in payments from owners may work a hardship on contractors and subcontractors, retainage requirements are not the cause of any of these delays. These problems should be fixed with clear definitions of "substantial completion" and specific timelines for acceptance of a completed work and release of retainage. Elimination of the benefits of retainage is not the answer.

¥ Is Retainage Needed When Surety Bonds are in Place?—Bonds are not a substitute for retainage. The point of retainage is to give the contractor an incentive to finish the project, and to give the owner cash-in-hand to use to complete minor items. Surety bonds are not an incentive for the contractor. The owner calls on the surety only after the contractor has defaulted. Surety bonds protect the owner, and subcontractors and suppliers on the project, from contractor defaults, but the cost of surety bonds is reduced by retainage. Surety premiums ultimately depend on surety losses, and retainage decreases such losses because the retainage becomes part of the contract balance held by the owner at the time of default and paid to the surety as it performs. Elimination of the benefits of retainage is not the answer.

 

¥ Can Retainage be Abused?--After substantial completion of a project, retainage can be a factor involved in resolving claims for extra work performed, for delay, or for other disputes that can arise out of a construction contract. Yet, the relative bargaining strengths of parties to a construction contract exist in the marketplace without regard to retainage. A project owner could withhold final progress payments rather than retainage. Market conditions also change. In some markets, subcontractors are in demand and can negotiate their own terms on retainage. If there are abuses of retainage, they should be addressed in contract terms in the marketplace, or on public projects by state laws or mandatory contract terms. Elimination of the benefits of retainage is not the answer.

 

What Modifications or Compromises Have Been Suggested?

 

¥Hold the Funds in Escrow—The owner could be required to hold the retainage in an interest-bearing escrow account. This permits the general contractor to earn interest on the retainage amounts. One variation is to allow the general contractor to withdraw the interest as it is earned, and a requirement that subcontractors must be paid a pro-rata share of any interest drawn is sometimes an additional condition.

 

¥ Permit Contractors to Offer Other Forms of Security in Place of Retainage—Another option is to permit general contractors to post alternative forms of security such as an additional bond or letter of credit. These often, however, do not give the owner the same protection or give the contractor an equal incentive to complete the work.

¥ Reduce or Release Retainage as Projects are Completed—Some states reduce the required retainage by 50% and/or release some of the retainage once a public construction project is 50% completed. This only makes it more likely that retainage will not be there at when it is needed the most. Reduction and release of retainage at some point midway through the contract means that there will be less funds withheld at the end of the contract, when financial incentives are most needed to assure 100% completion of the project.

What is Needed to Make Retainage Work for all Concerned?

¥Retainage should be 10% of the total value of a contract, but in no case should it fall below 5%. Below 5%, there can be more economic incentive to move on to a new project than to finish the final items on an existing contract.

¥Retainage should be equitable. General contractors should not withhold more retainage from subcontractors than the owner requires of them;

¥General contractors should pay subcontractors their retainage when the public owner releases retainage to the general contractor for the subcontractor's work;

¥Owners should be required to release retainage promptly upon completion and acceptance of the work.

 

Retainage—The Benefits Outweigh the Costs

 

The retainage withheld is only a small percentage of the progress payments made to contractors as their work is completed, but it provides a strong economic incentive to complete the job.

The Surety Association's Position on Retainage

 

We support the judicious use of retainage in all public construction contracts, both at the general contractor and subcontractor levels. On private construction projects, retainage, like any other contract term, should be the subject of negotiation between the parties.

Life & Health

Frequently Asked Questions about COBRA Continuation Health Coverage

What is COBRA continuation health coverage?

Congress passed the landmark Consolidated Omnibus Budget Reconciliation Act health benefit provisions in 1986.  The law amends the Employee Retirement Income Security Act, the Internal Revenue Code and the Public Health Service Act to provide continuation of group health coverage that otherwise might be terminated.

What does COBRA do?

COBRA contains provisions giving certain former employees, retirees, spouses former spouses, and dependent children the right to temporary continuation of health coverage at group rates.  This coverage, however, is only available when coverage is lost due to certain specific events.  Group health coverage for COBRA participants is usually more expensive than health coverage for active employees, since usually the employer pays a part of the premium for active employees while COBRA participants generally pay the entire premium themselves.  It is ordinarily less expensive, though, than individual health coverage.

Which employers are required to offer COBRA coverage?

Employers with 20 or more employees are usually required to offer COBRA coverage and to notify their employees of the availability of such coverage.  COBRA applies to plans maintained by private-sector employers and sponsored by most state and local governments.

Who is entitled to benefits under COBRA?

There are 3 elements to qualifying for COBRA benefits.  COBRA establishes specific criteria for plans, qualified beneficiaries, and qualifying events:

Plan Coverage - Group health plans for employers with 20 or more employees on more than 50 percent of its typical business days in the previous calendar year are subject to COBRA.  Both full and part-time employees are counted to determine whether a plan is subject to COBRA.  Each part-time employee counts as a fraction on an employee, with the fraction equal to the number of hours that the part-time employee worked divided by the hours an employee must work to be considered full-time.

Qualified Beneficiaries - A qualified beneficiary generally is an individual covered by a group health plan on the day before a qualifying event who is either an employee, the employee's spouse, or an employee's dependent child.  In certain cases, a retired employee, the retired employee's spouse, and the retired employee's dependent children may be qualified beneficiaries.  In addition, any child born to or placed for adoption with a covered employee during the period of COBRA coverage is considered a qualified beneficiary.  Agents, independent contractors, and directors who participate in the group health plan may also be qualified beneficiaries.

Qualifying Events - Qualifying events are certain events that would cause an individual to lose health coverage.  The type of qualifying event will determine who the qualified beneficiaries are and the amount of time that a plan must offer the health coverage to them under COBRA.  A plan, at its discretion,  may provide longer periods of continuation coverage.

The qualifying events for employees are:

á        Voluntary or involuntary termination of employment for reasons other than gross misconduct

á        Reduction in the number of hours of employment

The qualifying events for spouses are:

á        Voluntary or involuntary termination of the covered employee's employment for any reason other than gross misconduct

á        Reduction in the hours worked by the covered employee

á        Covered employee's becoming entitled to Medicare

á        Divorce or legal separation of the covered employee

á        Death of the covered employee

The qualifying events for dependent children are the same as for the spouse with one addition:

á        Loss of dependent child status under the plan rules

 

Under COBRA, what benefits must be covered?

Qualified beneficiaries must be offered coverage identical to that available to similarly situated beneficiaries who are not receiving COBRA coverage under the plan (generally, the same coverage that the qualified beneficiary had immediately before qualifying for continuation coverage).  A change in the benefits under the plan for the active employees will also apply to qualified beneficiaries.  Qualified beneficiaries must be allowed to make the same choices given to non-COBRA beneficiaries under the plan, such as during periods of open enrollment by the plan.

Who pays for COBRA coverage?

Beneficiaries may be required to pay for COBRA coverage.  The premium cannot exceed 102 percent of the cost to the plan for similarly situated individuals who have not incurred a qualifying event, including both the portion paid by employees and any portion paid by the employer before the qualifying event, plus 2 percent for administrative costs.

For qualified beneficiaries receiving the 11 month disability extension of coverage, the premium for those additional months may be increased to 150 percent of the plan's total cost of coverage.

COBRA premiums may be increased if the costs to the plan increase but generally must be fixed in advance of each 12-month premium cycle.  The plan must allow qualified beneficiaries to pay premiums on a monthly basis if they ask to do so, and the plan may allow them to make payments at other intervals (weekly or quarterly).

The initial premium payment must be made within 45 days after the date of the COBRA election by the qualified beneficiary.  Payment generally must cover the period of coverage from the date of COBRA election retroactive to the date of the loss of coverage due to the qualifying event.  Premiums for successive periods of coverage are due on the date stated in the plan with a minimum 30-day grace period for payments.  Payment is considered to be made on the date it is sent to the plan.

If premiums are not paid by the first day of the period of coverage, the plan has the option to cancel coverage until payment is received and then reinstate coverage retroactively to the beginning of the period of coverage.

If the amount of the payment made to the plan is made in error but is not significantly less than the amount due, the plan is required to notify the qualified beneficiary of the deficiency and grant a reasonable period (for this purpose, 30 days is considered reasonable) to pay the difference.  The plan is not obligated to send monthly premium notices.

COBRA beneficiaries remain subject to the rules of the plan and therefore must satisfy all costs related to co-payments and deductibles, and are subject to catastrophic and other benefit limits.

What is the Federal Government's role in COBRA?

COBRA continuation coverage laws are administered by several agencies. The Departments of Labor and Treasury have jurisdiction over private-sector health group health plans. The Department of Health and Human Services administers the continuation coverage law as it affects public-sector health plans.

The Labor Department's interpretive and regulatory responsibility is limited to the disclosure and notification requirements of COBRA. If you need further information about ERISA generally, write to the EBSA office nearest where you live.  Consult the U.S. Government, U.S. Department of Labor listing in your telephone directory for the office nearest you or call EBSA's Toll-Free Employee & Employer Hotline number at: 1.866.444.EBSA (3272) and request a list of EBSA offices, or write to:

 

U.S. Department of Labor
Employee Benefits Security Administration
Division of Technical Assistance and Inquiries
200 Constitution Avenue NW, Suite N-5619
Washington, DC 20210

The Internal Revenue Service, Department of the Treasury, has issued regulations on COBRA provisions relating to eligibility, coverage and premiums in 26 CFR Part 54, Continuation Coverage Requirements Applicable to Group Health Plans.  Both the Departments of Labor and Treasury share jurisdiction for enforcement of these provisions.

The Center for Medicare and Medicaid Services offers information about COBRA provisions for public-sector employees.  You can write them at this address:

Center for Medicare and Medicaid Services
7500 Security Boulevard
Mail Stop S3-16-26
Baltimore, MD 21244-1850
Tel 410.786.3000

Construction News

 

In today's economic and business climate, large construction projects are becoming more difficult to finance because of increasing costs, lack of control, and rising litigation. Owners and contractors of these projects want innovative solutions to decrease the cost of construction while making the project safer. In recent years, "wrap-up" insurance programs have been used to help achieve both of these goals.

Wrap-ups
 on large construction projects can be either Owner Controlled (OCIP) or Contractor Controlled (CCIP). Either wrap-up enables the owner to reduce risks and provide a comprehensive insurance program for all participants in the project. While the "wrap-up" concept has been around for almost 40 years, they have only come into widespread use during the last 20 years.

Insurance wrap-ups are most cost effective for projects larger than $100,000,000 or on those projects that generate at least $1 million in workers' compensation premium. A  wrap-up can save the owner 1 percent to 2 percent of the construction costs of a project. Organizations that build multiple projects, and/or maintain large facilities, can also benefit from a "rolling" wrap-up, which is a series of similar projects rolled into one program.

Wrap-ups are regulated state by state based on the type of program, minimum project size, and other potential regulatory issues.

The Concept
With a wrap-up program, the owner furnishes a single insurance program for all parties involved in the project(s) for duration of the project term. This insurance relates to the exposures of the project and protects the project owner, contractors, and all tiers of subcontractors. Most wrap-ups include workers' compensation, general and excess liability, and builder's risk coverages (auto liability and contractor's equipment are not included). Wrap-ups can include project architects/engineers errors and omissions coverage and other optional coverages.

Under a wrap-up, the owner experiences a variety of gains:

  • Pays the cost of the insurance on a direct basis, as opposed to paying indirectly through inclusion in the contractor's bids
  • Avoids paying the contingency (e.g., inflation and rate increases) and profit loading applied by contractors to their actual insurance costs
  • Eliminates or greatly reduces duplication of premium costs where contractors and each of their subcontractors end up insuring the same cost elements
  • Requests bids with/without insurance costs as a bid line item
  • Benefits by paying only the ultimate net cost of the insurance; all premium discounts, economies of volume purchasing, and dividends for good experience flow directly to the owner


In addition to the cost savings, the owner experiences a number of benefits:

  • A single, coordinated loss control and claims handling program makes for a safer job site, which also results in a project completed on time and under budget
  • Broader coverage that meets prescribed standards and provides uniform insurance protection; higher limits can be purchased due to a larger volume of insurance
  • The assurance that all parties to the project are insured, instead of reliance on a multitude of certificates of insurance that do not guarantee coverage
  • Extended completed operations coverage on the entire project(s)

Wrap-Up Advantages
The strongest factor in favor of a wrap-up is the potential for significant savings in the overall cost of the project(s). The use of wrap-ups can provide substantial savings through dividends or return premium payable to the owner. These are granted based on favorable project loss experience and consolidated premium volume generated under the wrap-up. Additional savings through cash flow management can also be achieved. It is not unusual for a wrap-up to save the owner more than 1 percent to 2 percent (or more) of the project's hard construction costs.